Once you have placed an order on our site, you will receive an email from confirmation. To cancel an order, email us at firstname.lastname@example.org or call us at +34 951 538 808 immediately. once there is Received a tracking number, your order cannot be canceled. Be sure to ask for sizes, colors, and include the correct address and email. Also include the mobile so that the carrier can contact with any questions.
Once the order has been completed, we can return or change colors or sizes (See Changes and Returns).
Please allow 1 to 2 business days for your order to be shipped. Once it has been sent, you will receive a confirmation email with a tracking number.
Fallen's warehouse hours are from 09:00 to 20:00 from Monday to Friday. All orders are shipped from our warehouse in Estepona (Málaga) or from Amazon Spain. Any order placed on Friday after 11:00 am will surely be shipped the following Monday (depending on the country of destination).
We ship national orders using Correos or via Amazon. We offer free shipping on Peninsular Spain in all orders and these will be sent by carriers previously mentioned. Shipping takes between 1 and 3 days to arrive after being picked up by the carrier.
They are all orders outside of Spain. They will be sent with Post, UPS, Seur, DHL, GLS or via Amazon Shipping rates are calculated by zones (See Prices by Zones). As long as not Shipping rates appear, contact us so we can verify and solve it.
Depending on your location, international deliveries may take an average of 4 to 12 days:
Customers are responsible for any taxes and fees before or after receiving the international order (s).
Shipments are not made throughout the Americas. For shipments to North America contact www.fallenfootwear.us. For South America www.fallenfootwear.com.ar.
SHIPPING PRICES FOR AREAS:
AREA 1Free for all shipments.
AREA 2- Free on purchases over or equal to € 50
- € 5 on purchases under € 50
Canary Islands, Balearic Islands, Portugal peninsula, Germany, Belgium, France, Italy, Kingdom
United, Gibraltar, Greece, Netherlands, Andorra, Luxembourg, Austria, Ireland, Czech Republic,
Malta, Denmark, Bulgaria, Slovakia, Slovenia, Poland, Latvia, Estonia, Hungary, Lithuania,
Romania, Sweden, Cyprus, Finland.
AREA 3- Free on purchases over or equal to € 120
- € 15 on purchases between € 50 and € 119
- € 20 on purchases under € 50
Croatia, Monaco, Madeira and Vatican.
AREA 4- Free on purchases over or equal to € 180
- € 20 on purchases between € 50 and € 179
- € 25 for purchases under € 49
Liechtenstein, Norway, Jersey, Switzerland, Iceland, Albania, Macedonia, Ukraine, Bosnia-Herzegovina,
Serbia, Turkey, Guernsey, Açores, Greenland, Saudi Arabia, Algeria,
Belarus, Egypt, United Arab Emirates, Faroe Islands, Israel, Jordan, Kosovo, Kuwait, Libya,
Morocco, Moldova, Montenegro, Oman, Russia, Tunisia.
AREA 5- Free on purchases over or equal to € 240
- € 25 on purchases between € 50 and € 239
- € 30 on purchases under € 49
Armenia, Australia, Azerbaijan, Brunei, Ceuta, Melilla, China, South Korea, Georgia,Indonesia, Malaysia, New Zealand, San Marino, Singapore, South Africa, Thailand.
AREA 6- Free on purchases over or equal to € 300
- € 30 on purchases between € 50 and € 299
- € 40 for purchases under € 49
Africa: Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Cameroon, Chad, Costa de
Ivory, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Equatorial Guinea,
Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritius, Mauritania, Mozambique, Namibia,
Niger, Nigeria, Central African Republic, Rep. Congo, Rwanda, Sao Tome and Principe,
Senegal, Seychelles, Sierra Leone, Somalia, Swaziland, Sudan, South Sudan, Tanzania, Togo,
Uganda, Djibouti, Zambia, Zimbabwe.
Asia: Afghanistan, Bangladesh, Bahrain, Burma, Bhutan, Cambodia, Qatar, Philippines, India, Iraq,
Iran, Japan, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Maldives, Mongolia, Nepal, Oman, Pakistan,
Syria, Sri Lanka, Tajikistan, Timor, Turkmenistan, Uzbekistan, Vietnam, Yemen.
Oceania: Fiji, Marshall Islands, Solomon Islands, Kiribati, Micronesia, Nauru, Palau, New Papua
Guinea, Samoa, Tonga, Tuvalu, Vanuatu.
American continent: no shipments are made.